At SKRIDES-JP, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy to ensure a smooth shopping experience.
Return Time Frame
Customers may request a return within 30–45 days from the date of delivery.
To be eligible, the item must be unused, in its original condition, and returned in the original packaging.
How to Start a Return
Contact our customer support team at info@skridespros.com with your order number and reason for return.
Our team will guide you through the return process and provide the return shipping address.
Pack the product securely and ship it back within the return window.
Refund Policy
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original method of payment within 7–10 business days.
Shipping charges (if applicable) are non-refundable.
Exchanges
If you received a defective or incorrect product, please email us immediately at info@skridespros.com.
We will arrange for a replacement or exchange at no extra cost.
Important Notes
Items not returned in their original condition, or returned after the 45-day period, may not be eligible for a refund.
Sale items, clearance products, or customized orders may not qualify for returns unless defective.
Contact Us
If you have any questions about our return policy, please reach out to us at:
📧 info@skridespros.com
🌐 www.skridespros.com
🏢 SKRIDES-JP, USA
