Warranty Policy – SKRIDES-JP
At SKRIDES-JP, we stand behind the quality of our products and are committed to ensuring customer satisfaction. This Warranty Policy explains the coverage, terms, and conditions for items purchased through skridespros.com.
1. Limited Warranty Coverage
All products purchased from SKRIDES-JP are covered by a limited manufacturer’s warranty.
The warranty covers defects in materials and workmanship under normal use.
Warranty coverage begins on the date of purchase as shown on your receipt or order confirmation.
2. Warranty Period
Warranty periods vary depending on the product category. Unless otherwise specified:
Main components: 12 months
Electrical components: 6 months
Accessories and consumables: not covered
Please check individual product descriptions for specific warranty information.
3. What is Not Covered
This warranty does not cover:
Normal wear and tear (tires, brake pads, cosmetic damage, etc.)
Damage caused by misuse, accidents, neglect, or unauthorized modifications
Products used outside of intended purpose or environment
Damage from improper storage, lack of maintenance, or exposure to extreme conditions
Labor costs for repairs performed outside of SKRIDES-JP or its authorized partners
4. Warranty Claims Process
To make a warranty claim:
Contact us at info@skridespros.com with your order number, proof of purchase, and a description of the issue.
Provide clear photos or videos of the product and defect.
Our team will review your claim and provide instructions on the next steps.
5. Remedies
If your warranty claim is approved, SKRIDES-JP may, at its discretion:
Repair the defective product
Replace it with a new or refurbished product of equal value
Provide a partial or full refund
The decision will be based on the nature of the defect and product availability.
6. Shipping Costs for Warranty Service
Customers are responsible for shipping the product to our warranty center.
If the claim is approved, SKRIDES-JP will cover the cost of return shipping to you.
7. Limitation of Liability
SKRIDES-JP shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use or inability to use the product.
Warranty coverage is limited to the original purchaser and is non-transferable.
8. Governing Law
This Warranty Policy is governed by the laws of the United States. Any disputes will be handled in the courts of the state where SKRIDES-JP operates.
Contact Information
For warranty questions or claims, please contact:
📧 info@skridespros.com
🌐 www.skridespros.com
🏢 SKRIDES-JP, USA